This statement applies to 'Personal Information' collected, processed, or stored by this website. This notice describes the extent of collection and usage for these this website. However, not all entities participate in all uses and collection described in this document. View the complete. Notice of Privacy Practices.
Why we collect and use information
We at this website understand that you entrust your data to us. We value that trust. Our collection and use of customer data is guided by our corporate principle of Customers First and subject to our this website Responsible Information Management program.
We may use the information we collect for the following primary reasons:
• Product & Service Fulfillment (FUL)
• Marketing, Promotions & Advertising (ADV)
• Internal Operations (OPS)
• Fraud Prevention, Security & Compliance (SEC)
• Credit Card & Banking (CRD)
We may combine information collected from different sources. Below is a summary of some of the ways we collect and use information:
Product & Service Fulfillment (FUL)
• To complete, fulfill, manage, and communicate with you about transactions;
• To establish and service your online profile on one of our websites or mobile applications;
• To provide customer service and alert you to product or shipping information;
• To provide personal services such as MyClient (clienteling) or Gift Registry; and
• To administer loyalty programs
• To manage subscription services, including order management, billing, and reordering products, and communicating with you about your subscription
Marketing, Promotions & Advertising (ADV)
• To deliver information about our products, services, and promotions (e.g., personalized offers delivered to your home, email, third-party sites or applications, and mobile devices);
• To provide interactive features on our websites and mobile applications (e.g., product ratings and reviews, real-time offers, and location-based services such as store maps);
• To identify product preferences and shopping preferences (e.g., services and promotions of possible interest); and
To administer contests, sweepstakes, promotions, surveys, and focus groups
Internal Operations (OPS)
• To improve the effectiveness of our websites, stores, mobile applications, merchandise assortment, and customer service;
• To conduct research and analytics related to our operations; and
• To perform other logistics and operation activities as needed
Fraud Prevention, Security and Compliance (SEC)
• To protect our assets and prevent fraudulent transactions;
• To validate credentials and authenticate customers when logging into your online profile, applications, or transacting in-store;
• To protect the security and integrity of our Services and our data; and
• To assist law enforcement and respond to legal/regulatory inquiries
Credit Card & Banking (CRD)
• To process your payments and address your order inquiries and requests;
• To offer you additional products or services that may be of interest.
The rest of this Notice refers to the collection and use of the codes above (FUL; ADV; OPS; SEC; CRD). This is so you can better understand why we collect and use different types of information in accordance with our privacy practices and our Responsible Information Management program.
Types of information we collect
We collect various categories of Personal Information such as identifiers, payment information, commercial information, demographic information, device information, and internet and other network activity information.
• Identifying Information (FUL, ADV, OPS, SEC): We collect this information when you create a profile, place an order, create a registry or take advantage of other programs online or in-store, or contact us through the "Live Chat" feature on our site. For example Name, Address (billing and shipping), Zip code, email address, Telephone number(s), Cellular phone number(s), Credit card number(s), Birthdate, and Security question answers.
• Payment Information (FUL, ADV, OPS, SEC, CRD): We collect this information when you make in-store or online purchases. For example, your credit card number and billing address.
• Information You Post (ADV, OPS): We collect this information when you post in a public space on our site. For example, our Ratings & Reviews feature.
• Event Information (ADV, OPS): We collect this information when you sign-up for our events. For example, contact information and mailing address.
• Demographic Information (ADV, OPS): We collect this information when you participate in a contest, sweepstakes, promotion, or survey. For example, your age, gender, and zip code.
• Driver's License Information (FUL, OPS, SEC): We collect your driver's license information to the extent permitted by applicable law. For example, we may collect driver's licenses through our Buy Online Pickup In-Store (BOPS) program.
• Device Information (FUL, ADV, OPS, SEC): We collect this information when you visit our website or apps. For example, the type of device you use to access our platforms, your device identification number, IP address, or mobile operating system.
• Location Information (FUL, ADV, OPS, SEC): We collect this information about your location when your device is set to provide location information. This may include your in-store location. For more information, see Our Use of Information Technologies section below.
• Commercial Information (FUL, ADV, OPS, SEC): We collect this information when you make a purchase or create a gift registry. For example, details about the products or services purchased, obtained, or considered, as well as other purchasing or consuming histories or tendencies.
• Internet or other Network Activity Information (FUL, ADV, OPS, SEC): We collect this information when you visit our website, use our mobile applications, shop in our stores, or interact with our wireless services and other technologies. This information is either automatically collected or is customer-initiated. For example, your browsing history, search history, and other information regarding your interactions with our Platforms or advertisements. For more information, see Our Use of Information Technologies section below.
• Other Information (FUL, ADV, OPS, SEC): If you use our website, we may collect information about the browser you are using. We may look at what site you came from, or what site you visit when you leave us. If you use our app, we may look at how often you use the app and where you downloaded it. If you visit our stores, we may capture pictures, video footage, or use facial recognition software for security and fraud detection purposes. When you call our customer service team, we record calls for quality assurance and operational optimization purposes.
How we collect your information
We collect information from a variety of sources, including information provided by you, transaction information, technology-enabled collections, and information we collect about you from third-party sources.
• Information You Provide to Us (FUL, ADV, OPS, SEC, CRD)
We collect a variety of information when you create a profile, place an order, create a registry, or take advantage of other programs online or in-store. Information we may collect includes your name, address (billing and shipping), zip code, email addresses, telephone number(s), credit card number(s), and date of birth. To manage your preferences regarding the information you provide, go to the Managing Your Preferences section below.
• Information We Collect Through Data Collection Technologies (FUL, ADV, OPS, SEC, CRD)
We collect information through several channels. For example, we may collect your Personal Information when you visit our websites, use our mobile applications, shop in our stores, or interact with our wireless services or other technologies. This information is either automatically collected or is customer-initiated. For more details, see Our Use of Information Technologies section below.
• Information From Other Sources (FUL, ADV, OPS, SEC, CRD)
We may receive your updated shipping information from a third-party provider.
We may collect or use the information made available to us through third-party platforms, online databases, and directories, or other means. We specify that data sourced from these third parties must be legitimately obtained. Note that this information may be governed by the privacy statement of the third party.
We participate in consortiums to share information or match customer data. When shared, this information is de-identified or anonymized.
We may receive various types of information, including identification information, contact information, and transactional information from our service providers, vendors, and Family of Businesses entities.
• MyClient (Clienteling/Client Book) (FUL, ADV, OPS, SEC, CRD)
While in our stores, a this website sales associate(s) may ask your permission to enter your information into their client book. This is so that the associate can communicate with you on a one-to-one basis about this website products, services, and promotions that may be of interest to you or fulfill orders at your request. Information sales associates collect may include Name, Telephone number(s), Email, your Photograph, Credit card number (so transactions may be made on the client's behalf and at your request), and Address (billing and shipping). Information stored in our client book may be accessed and used by other this website personnel.
How we share your information
We may share your information in the following ways:
• Internally. We may share your information within the this website Family of Businesses.
• On our Platforms. For example, we may display the information you post on our Reviews feature. We may also display the information you choose to share on your gift registry.
• With Our Service Providers. We may share your information with third parties who facilitate our operations and perform services on our behalf. For example, this may include advertising and marketing vendors or shipping and fulfillment service providers among others
• With Our Business Partners. For example, this may include third parties that provide products and services related to our business that enhance our offering portfolio to help us serve you better. These may include manufacturers and retailers of this website merchandise and product lines.
• With Third Parties for Marketing Purposes. This may include third parties whose products or services we believe you may be interested in. These third parties may also share your information with others. These third parties may use your information for their own marketing purposes or the marketing purposes of others. This may include the delivery of internet-based advertising.
• With Any Successors to All or Part of Our Business. For example, if this website merges with, acquires, or is acquired by another business entity. This may include an asset sale, corporate reorganization, or other change of control. Note that if this website or any of its subsidiaries is sold to or otherwise acquired by a third party, all this website data assets will become the property of the acquiring party. Such a party will be subject to any consent(s), opt-outs, or other customer conditions on data. A change in data ownership may or may not include a notice on the primary online sites of this website. or the affected subsidiary.
• To comply with the Law or to Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We may share information when we are investigating potential fraud. This could include fraud we think has occurred during sweepstakes or promotion. We may also share information if you are the winner of sweepstakes or other contests with anyone who requests a winner's list.
This website statement on cookies
This Statement applies to websites and mobile-enabled web (collectively "online services") owned and operated by this website. By continuing to use our online services you agree to the use of our cookies.
We use cookies, web beacons, pixels, and other tracking technologies to deliver, monitor, and improve our websites, mobile-enabled web, and display content. This Statement describes the information we collect through cookies and other tracking technologies. Approved third parties may also place cookies on your web or mobile browser when you use our online services. You may find additional information regarding our use of your Personal Information in our Notice of Privacy Practice.
What Are Cookies?
A cookie is a small piece of computer code sent by a website and stored on your computer's hard disk. A pixel tag (also known as a tracking pixel, web beacon, or clear GIF) is an embedded image on a website that may register a user's website activity. A Flash Cookie (also known as a Local Shared Object) is a data file stored on your computer by the websites that you visit (Click Here for more details). Flash Cookies provide similar functionality as Cookies, but are based on different technology, provide richer data collections, and are persistent; they do not go away when you exit your browser and generally cannot be deleted through your browser option tools.
Our online services use two types of cookies: session cookies and persistent cookies. Session cookies only exist while your browser is open. We use session cookies for website functionality, such as managing items added to your shopping cart. Persistent cookies are not removed when you exit your web browser. We use persistent cookies to enable an easier log-in process, provide you with a more personalized shopping experience, and help you navigate our website more efficiently. We also use persistent cookies to show you the items you have previously browsed. We may use flash cookies on our online services to enable or control flash-based content.
How & Why We Use Cookies
We use cookies to improve our services and provide you with the best possible experience. We may use cookies in order to identify you; provide relevant, interest-based advertising; remember your preferences; secure your access; know when content has been shown to you; provide aggregated auditing, research, and reporting for advertisers; understand and improve our online services; and detect and defend against fraud and other risks. When we send you an email, we may use cookies to understand if you have accessed the information provided in the email. We may combine information collected through the cookies with your Personal Information in order to provide you a personalized experience including advertising about products and services you may find of interest. The information we collect from cookies also may allow us to identify you across devices, such as smartphones, tablets, computers, or related browsers.
We may allow certain approved third parties to place their cookies on our websites or within our advertisements. Your web browser may request advertisements directly from third-party advertising network servers that do not have a business relationship with us. These advertisements may place cookies that can view, edit, or set third-party cookies, just as if you had requested a web page from the third-party site. We are not responsible for the practices, including the use of cookies, employed by third-party websites, mobile-enabled web or online services linked to or from this website, or for the content contained therein.
Third-party websites, mobile-enabled web, and online services accessible on the Internet are outside the control or limits of this Cookie Policy.
How To Manage Your Cookie Preferences
To optimize your online experience, we use different types of cookies. We categorize these cookies into the following types:
• Marketing cookies
• Operational cookies
• Essential cookies
• Third-party cookies
Managing cookie preferences differs from browser to browser so please refer to your browser for further information. If you would like to disable cookies and web beacons, please use the help function in your web browser to restrict cookies from our website(s).
To manage the Flash Cookie settings and preferences for your computer, mobile phone, or wireless device, please Click Here and you will be directed to the Settings Manager on Adobe's website. You may also be able to manage Flash cookies from your browser, depending on the version of your browser.
Note: If you block cookies from this website, you will not be able to make purchases on our website.
